Need a plumber in Nanaimo? Waywest Mechanical's licensed plumbers work out of 4434 Wellington Rd. and have served the city since 1993. They handle burst pipes, Poly-B replacement, hot water tanks, drain cleaning, sewer lines, leak detection and repiping. The 24/7 emergency line, 250-616-1446, is answered by Waywest's own crew, typically on site within an hour anywhere in Nanaimo.
Monday–Friday, 7:00 AM–4:30 PM · quotes within the hour
Nanaimo's local plumbing contractor
Waywest has been plumbing Nanaimo homes and businesses since Matt Norman founded the company here in 1993. The office, the fabrication shop and the service vans all run from Wellington Road, so our plumbers are rarely far from your door. It is why a genuine emergency in Nanaimo is typically answered with a plumber on site within the hour.
The plumbing problems we see most in Nanaimo
Poly-B failures. Neighbourhoods like Departure Bay, Uplands, Hammond Bay and Harewood were largely built during the Poly-B era. Fitting failures inside ceilings are our most common burst-pipe call, and planned Poly-B replacement is one of our most common jobs.
Roots in sewer laterals. Older streets near the downtown core and Harewood have clay and cast-iron sewer lines beneath mature trees. We clear them, camera-inspect them and repair the damaged section.
Hot water tanks at the end of their life. Tanks installed during the building booms of the 2000s and 2010s are now reaching replacement age. See hot water tanks — heat pump water heaters may qualify for rebates.
Low pressure in older homes. Galvanized supply lines in pre-1970s houses narrow with corrosion. Repiping restores pressure for good.
Wells in Cedar and south Nanaimo. Rural properties get water treatment chosen from a real water test.
Commercial plumbing. Restaurants, strata buildings and businesses rely on us for backflow testing, commercial hot water and PropertyCare maintenance.
Nanaimo plumbing services
- 24/7 emergency plumbing
- Drain cleaning and camera inspection
- Hot water tanks and tankless water heaters
- Poly-B replacement and repiping
- Leak detection and water main replacement
- Sewer line repair and sump pumps
- Toilets, faucets and bathroom renovation plumbing
- Backflow testing for commercial and strata properties
Why Nanaimo calls Waywest
- Locally owned in Nanaimo for over 33 years, led by Matt and Luke Norman
- Our own licensed plumbers, including on the emergency line
- Technical Safety BC licence LGA0004592 for gas work on water heaters and appliances
- Rate given on the phone, written quotes for larger jobs
- New customers save 5%, returning customers 7% — see coupons
What happens when you call
- A person answers
You talk to the Nanaimo office, or our own crew on the 24/7 line — not a call centre.
- You hear the rate first
We explain the service rate, or the emergency rate after hours, before anyone is booked or dispatched.
- A licensed technician arrives
A Waywest technician with a stocked vehicle diagnoses the problem and explains your options.
- You approve the work
Repairs go ahead once you agree. Larger jobs get a written quote you can take time to consider.
Quick facts
- Emergency service
- 24/7 at 250-616-1446 — typically on site within an hour in Nanaimo
- Office hours
- Monday–Friday, 7:00 AM–4:30 PM, 250-729-2394
- Service area
- Nanaimo and nearby communities, from our Nanaimo shop
- Licensing
- TSBC licence LGA0004592; licensed, bonded and insured
- Quotes
- Reply within the hour during business hours
- Page updated
Common questions
How fast can a plumber get to me in Nanaimo?
For plumbing emergencies in Nanaimo, a Waywest plumber is typically on site within an hour. Waywest's shop is on Wellington Rd., so most of the city is a short drive. Call 250-616-1446 any time.
How much does a plumber cost in Nanaimo?
Waywest bills service calls at an hourly rate plus parts, with after-hours emergency calls at an emergency rate. The rate is given on the phone before booking, larger jobs get a written quote, and new customers save 5% with a coupon.
Do you replace Poly-B in Nanaimo homes?
Yes. Poly-B replacement is one of Waywest's most common Nanaimo projects, since many homes built from the late 1970s to the mid-1990s have it. Pipes are replaced with PEX or copper through small wall openings.
Which Nanaimo neighbourhoods do your plumbers cover?
All of Nanaimo, including Departure Bay, Hammond Bay, North Nanaimo, Uplands, Harewood, the Old City Quarter, Chase River, Cinnabar Valley and Cedar, plus Lantzville and Nanoose Bay.
Need this sorted out?
Call the Nanaimo office and talk to someone who can tell you what the work involves and when we can get to it.