Waywest Mechanical is a Nanaimo plumbing, heating and HVAC contractor based at 4434 Wellington Rd., serving the city since 1993. Local technicians handle plumbing repairs, Poly-B replacement, hot water tanks, heat pumps, furnaces, boilers, gas fitting, appliance repair and commercial refrigeration across Nanaimo and Lantzville. Emergency service is available 24/7 at 250-616-1446, typically on site within an hour in Nanaimo.
Monday–Friday, 7:00 AM–4:30 PM · quotes within the hour
Recent work in Nanaimo
Local to Nanaimo, not just serving it
Matt Norman started Waywest in Nanaimo in 1993, and the company has been here ever since. Our office, fabrication shop and service vehicles all run from Wellington Road, which puts most of the city within a short drive. That is why an emergency call in Nanaimo is typically answered with a technician on site within the hour.
It also means the crew that services your heat pump or boiler lives here too, and will still be here when that equipment needs attention again in ten years.
What Nanaimo homes need most
Poly-B and aging supply lines. Large parts of Nanaimo — from Departure Bay and Hammond Bay to Uplands and Harewood — were built during the Poly-B era. Fitting failures are one of our most common emergency calls, and planned Poly-B replacement is one of our most common projects.
Sewer laterals under mature trees. Older neighbourhoods near the downtown core and Harewood have clay and cast-iron sewer lines that roots find. We clear them, camera-inspect them and repair them.
Heat pumps replacing baseboard heat. Many Nanaimo homes still heat with electric baseboards, which makes them strong candidates for heat pump rebates of up to $4,000 plus the current bonus.
Wet winters. Heavy fall and winter rain tests sump pumps and drainage, especially in low-lying areas and homes with basements on slopes.
Wells in Cedar and rural south Nanaimo. Homes on private wells get water treatment sized from a real water test.
Commercial and institutional work in Nanaimo
Waywest's Nanaimo work goes well beyond houses. Our crews have carried out boiler room work in a commercial building on Latimer Road, mechanical work at a Nanaimo oyster farm, and service for local restaurants. The same company handles commercial refrigeration, commercial kitchen equipment, backflow testing and PropertyCare maintenance for strata buildings.
Plumbing and heating in Nanaimo
- Plumber in Nanaimo — repairs, emergencies, hot water, drains and repiping
- Heating & heat pumps in Nanaimo — heat pumps, furnaces, boilers and AC
Services in Nanaimo
- Plumbing — repairs, drains, hot water tanks, repiping and sewer lines
- Heating & cooling — heat pumps, furnaces, boilers, AC and ductwork
- Gas fitting — ranges, BBQs, water heaters and gas lines
- Appliance repair — any brand, residential and commercial
- Refrigeration — walk-ins, reach-ins and ice machines
- Sheet metal & fabrication — made in our Nanaimo shop
Neighbourhoods we serve
Departure Bay · Hammond Bay · North Nanaimo · Uplands · Diver Lake · Brechin Hill · Old City Quarter · Downtown · Harewood · University District · Chase River · Cinnabar Valley · Cedar · South Wellington · Lantzville · Nanoose Bay
What happens when you call
- A person answers
You talk to the Nanaimo office, or our own crew on the 24/7 line — not a call centre.
- You hear the rate first
We explain the service rate, or the emergency rate after hours, before anyone is booked or dispatched.
- A licensed technician arrives
A Waywest technician with a stocked vehicle diagnoses the problem and explains your options.
- You approve the work
Repairs go ahead once you agree. Larger jobs get a written quote you can take time to consider.
Quick facts
- Emergency service
- 24/7 at 250-616-1446 — typically on site within an hour in Nanaimo
- Office hours
- Monday–Friday, 7:00 AM–4:30 PM, 250-729-2394
- Service area
- Nanaimo and Vancouver Island, Victoria to Port Hardy
- Licensing
- TSBC licence LGA0004592; licensed, bonded and insured
- Quotes
- Reply within the hour during business hours
- Page updated
Common questions
Where is Waywest Mechanical located in Nanaimo?
Waywest's office, shop and service fleet are at 4434 Wellington Rd., Nanaimo, BC V9T 2H3. The office is open Monday to Friday, 7:00 AM to 4:30 PM, and the emergency line is answered 24/7, including weekends.
How fast can a plumber get to me in Nanaimo?
For genuine emergencies in Nanaimo, a Waywest technician is typically on site within an hour. Call the 24/7 line at 250-616-1446.
Which Nanaimo neighbourhoods do you serve?
All of them — including Departure Bay, Hammond Bay, North Nanaimo, Uplands, Diver Lake, Harewood, the Old City Quarter, Chase River, Cedar and South Wellington, plus Lantzville and Nanoose Bay.
Do many Nanaimo homes have Poly-B plumbing?
Many Nanaimo homes built or replumbed from the late 1970s to the mid-1990s were fitted with Poly-B, and its fittings are a common source of sudden leaks. Waywest can confirm whether your home has it and quote a replacement.
Need this sorted out?
Call the Nanaimo office and talk to someone who can tell you what the work involves and when we can get to it.