Waywest Mechanical offers HVAC maintenance packages, carried out by qualified technicians, for heating and cooling equipment in Nanaimo and across Vancouver Island, covering furnaces, heat pumps, ductless mini-splits, boilers and air conditioners. Regular maintenance cleans and inspects the equipment, tests safety controls and catches worn parts before they fail. It keeps systems efficient, extends equipment life and is often required to keep manufacturer warranties valid.
Monday–Friday, 7:00 AM–4:30 PM · quotes within the hour
WayWest HomeCare and PropertyCare
Waywest's maintenance packages are delivered by qualified technicians and include 5% off:
- WayWest HomeCare — for homeowners: furnaces, heat pumps, boilers, air conditioning and other home heating and cooling equipment.
- WayWest PropertyCare — for strata corporations, buildings, property managers and businesses, with technician service reports and maintenance records.
Get a package quote within the hour
Why scheduled maintenance pays off
- Fewer breakdowns. Most no-heat and no-cooling calls trace back to parts that would have been caught on a service visit.
- Lower running costs. Clean coils, filters and burners use less energy.
- Longer equipment life. Less strain on motors, compressors and heat exchangers.
- Safety. Gas appliances get combustion, venting and safety control checks.
- Warranty protection. Documented service keeps manufacturer warranties valid.
What we check
Furnaces
- Burners, igniter and flame sensor
- Heat exchanger inspection
- Venting, combustion and gas pressure
- Blower, motor and belts
- Safety limits and controls
- Filter
Heat pumps and air conditioners
- Indoor and outdoor coils
- Refrigerant operation and pressures
- Electrical connections, capacitors and contactors
- Condensate drain
- Defrost operation (heat pumps)
- Thermostat and controls
Ductless mini-splits
- Indoor head filters, coil and blower wheel
- Drain pan and line
- Outdoor unit coil and fan
- Line set and wall penetrations
Boilers
- Burner and heat exchanger
- Relief valve, expansion tank and system pressure
- Circulator pumps and zone valves
- Combustion and venting
- Low-water cutoff and safety controls
When to book
- Early fall for furnaces, boilers and heat pumps before heating season
- Spring for air conditioners and heat pumps before summer
- Year-round for commercial equipment on a set schedule
Booking before the season is also the easiest way to get a convenient appointment — the first cold week is the busiest time of year for service calls.
For property managers and businesses
Waywest schedules maintenance across multiple buildings and units, and combines HVAC with refrigeration maintenance and backflow testing so one contractor keeps the whole building's mechanical systems on schedule.
Service area
HVAC maintenance is available in Nanaimo, Lantzville, Parksville, Qualicum Beach, Ladysmith, Duncan, the Comox Valley and across Waywest's Vancouver Island service area.
What happens when you call
- A person answers
You talk to the Nanaimo office, or our own crew on the 24/7 line — not a call centre.
- You hear the rate first
We explain the service rate, or the emergency rate after hours, before anyone is booked or dispatched.
- A licensed technician arrives
A Waywest technician with a stocked vehicle diagnoses the problem and explains your options.
- You approve the work
Repairs go ahead once you agree. Larger jobs get a written quote you can take time to consider.
Quick facts
- Emergency service
- 24/7 at 250-616-1446 — typically on site within an hour in Nanaimo
- Office hours
- Monday–Friday, 7:00 AM–4:30 PM, 250-729-2394
- Service area
- Nanaimo and Vancouver Island, Victoria to Port Hardy
- Licensing
- TSBC licence LGA0004592; licensed, bonded and insured
- Quotes
- Reply within the hour during business hours
- Page updated
Common questions
How often should HVAC equipment be serviced?
Most residential heating and cooling equipment should be serviced once a year. Heat pumps and air conditioners that run year-round benefit from service before both the heating and cooling seasons, and commercial equipment often needs more frequent visits.
Does maintenance affect my warranty?
Many manufacturers require documented regular maintenance by a qualified technician to keep a warranty valid. A missed service can give a manufacturer grounds to deny a claim, so keep your service records.
What happens during a heat pump maintenance visit?
A technician cleans or checks filters and coils, clears the condensate drain, checks refrigerant operation, inspects electrical connections and fans, tests defrost and controls, and confirms the system heats and cools properly.
Do you offer maintenance for commercial buildings?
Yes. Waywest provides scheduled maintenance for commercial boilers, rooftop units, heat pump systems and refrigeration, with visit frequency set by the equipment and how critical it is to the building.
Need this sorted out?
Call the Nanaimo office and talk to someone who can tell you what the work involves and when we can get to it.