WayWest Rewards is Waywest Mechanical's free customer loyalty program. Customers who sign up receive an additional 5% off their future service calls for plumbing, heating, HVAC, gas fitting, appliance repair, refrigeration and other mechanical services in Nanaimo and across Vancouver Island. Sign up online with your name, phone and address, or ask your technician at your next visit.
Monday–Friday, 7:00 AM–4:30 PM · quotes within the hour
The fine print
- The 5% applies to your full invoice — labour and parts — on service calls, including emergency and after-hours calls.
- One discount per invoice. The Rewards 5% cannot be combined with the new-customer or returning-customer coupon. We apply whichever saves you the most.
- Government and utility rebates are separate programs and are not affected.
How WayWest Rewards works
- Sign up with the form below, by phone, or with your technician.
- Book your next service and mention you are a Rewards member.
- Save an additional 5% on that service call — and on future service calls after that.
Member benefits
- An additional 5% off future service calls
- One company for everything — plumbing, heating, cooling, gas, appliances and refrigeration
- Your service history on file, so technicians know your equipment before they arrive
- More benefits to come as the program grows
Built for the long run
Waywest has served Vancouver Island since 1993. Most of our work comes from customers who call us again — for the next hot water tank, the heat pump upgrade, the restaurant's walk-in cooler. WayWest Rewards is our way of saying thank you for that, in a way you see on the invoice.
Quick facts
- Emergency service
- 24/7 at 250-616-1446 — typically on site within an hour in Nanaimo
- Office hours
- Monday–Friday, 7:00 AM–4:30 PM, 250-729-2394
- Service area
- Nanaimo and Vancouver Island, Victoria to Port Hardy
- Licensing
- TSBC licence LGA0004592; licensed, bonded and insured
- Quotes
- Reply within the hour during business hours
- Page updated
Common questions
What is WayWest Rewards?
WayWest Rewards is a free loyalty program from Waywest Mechanical. Members receive an additional 5% off future service calls for plumbing, heating, HVAC and other mechanical services.
Does it cost anything to join WayWest Rewards?
No. Joining WayWest Rewards is free. Sign up with the form on this page, by phone at 250-729-2394, or with your technician at your next service call.
What services does the 5% Rewards discount apply to?
The Rewards discount applies to future service calls across Waywest's services, including plumbing, heating and cooling, gas fitting, appliance repair and refrigeration, and it includes emergency calls. It applies to the full invoice, labour and parts, and cannot be combined with a Waywest coupon — we apply whichever saves you more.
Can businesses and property managers join?
Yes. Businesses and property managers can join WayWest Rewards. Buildings that want scheduled maintenance should also look at WayWest PropertyCare, which includes inspections, service reports and 5% savings.
Questions about WayWest Rewards?
Call the office and we will check your membership or sign you up over the phone.