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Heat Pump & Home Energy Rebates in Nanaimo, BC

What CleanBC, BC Hydro and FortisBC are offering right now — and how to make sure you actually receive it.

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Licensed, bonded & insured · TSBC licence LGA0004592 · Nanaimo since 1993

In 2026, Vancouver Island homeowners replacing electric heat with a heat pump can receive up to $4,000 from BC Hydro and CleanBC for whole-home heating or $1,500 for partial heating, plus a limited-time bonus of up to $1,000 for projects paid by October 31, 2026. Income-qualified households can receive up to $13,000 through the CleanBC Energy Savings Program. Most rebates require a registered contractor; Waywest is registered with the Home Performance Contractor Network, though Energy Savings Program installations must be done by an ESP-registered contractor.

Call the office250-729-2394 24/7 emergency250-616-1446

Monday–Friday, 7:00 AM–4:30 PM · quotes within the hour

Rooftop heat pump condensers overlooking Qualicum Beach and the mountains

Rebate details checked against official program pages on September 14, 2026. Programs change often — confirm on the program site before you buy, or ask us.

2026 rebates at a glance

Current rebates for Vancouver Island homes
UpgradeProgramUp toMain condition
Heat pump — whole homeBC Hydro / CleanBC Home Renovation Rebate$4,000Replaces electric heat; heats 100% of the home at –5°C
Heat pump — partial homeBC Hydro$1,500Replaces electric heat; meets 50%+ of heating needs
Heat pump bonusBC Hydro (limited time)$1,000Paid by Oct 31, 2026; apply by Nov 30, 2026
Heat pump water heaterCleanBC Home Renovation Rebate$1,000Replaces an electric water heater
InsulationCleanBC Home Renovation Rebate$5,500Eligible insulation upgrades
Windows & doorsCleanBC Home Renovation Rebate$2,000Eligible window and door upgrades
Heat pump — any fuelCleanBC Energy Savings Program$13,000Income-qualified; ground-oriented homes
Heat pump water heaterCleanBC Energy Savings Program$3,500Income-qualified
Heat pump — condo / apartmentCleanBC Energy Savings Program$5,000Income-qualified; replaces electric heat

Maximums shown; the amount you receive depends on the equipment, the installation and the program rules.

BC Hydro heat pump rebate

For homes currently heated by electricity — baseboards or an electric furnace.

  • Whole-home heating: up to $4,000. The heat pump must keep the home at 22°C when it is –5°C outside, without electric resistance backup. Homes over 1,200 sq. ft. need a multi-split or central system.
  • Partial-home heating: up to $1,500. The heat pump must meet at least 50% of the home's heating needs and serve open, finished living space.
  • Bonus: up to $1,000, limited time. First-come, first-served. The project must be completed, invoiced and paid by October 31, 2026, with the application submitted by November 30, 2026.

Equipment requirements: a model on the rebate-eligible heat pump list, with a variable-speed compressor and efficiency of HSPF (Region IV) ≥ 10 and SEER ≥ 16, or HSPF2 ≥ 8.5 and SEER2 ≥ 15.2.

Contractor requirement: installed by a Home Performance Contractor Network member. BC Hydro asks homeowners to get three quotes from registered contractors.

How to apply: online at app.bchydro.com/hero within six months of the invoice date. Whole-home projects include a completed heat load calculation summary form, which your contractor provides.

BC Hydro heat pump rebate details

CleanBC Home Renovation Rebate program

For B.C. households at any income level. Delivered through CleanBC Better Homes with BC Hydro and FortisBC.

  • Heat pump replacing electric heat: up to $4,000
  • Heat pump water heater replacing electric: up to $1,000
  • Insulation: up to $5,500
  • Windows and doors: up to $2,000

Rebates for switching to a heat pump from oil, natural gas or propane are currently listed only for northern B.C. (100 Mile House and north), so most Vancouver Island homes on those fuels do not qualify under this program. Income-qualified households should look at the Energy Savings Program below.

Bonuses and top-ups: the program lists a two-upgrade bonus, a home energy improvement bonus and a BC Hydro rebate bonus. Some local governments add top-ups, which are applied automatically when funds are available.

Requirements: the home must be a year-round primary residence at least 12 months old; a household member must hold the residential electricity account; renters need the account holder's consent form. Apply within six months of completing the upgrade.

Home Renovation Rebate program details

CleanBC Energy Savings Program (income-qualified)

The largest rebates available, for lower- and middle-income households — including homes switching away from oil, gas, propane or wood.

Ground-oriented homes (houses, townhouses, manufactured homes):

  • Heat pump: up to $13,000, replacing oil, natural gas, propane, electricity or wood
  • Heat pump water heater: up to $3,500
  • Add-ons: ventilation, health and safety, and electrical service upgrades

Condos and apartments:

  • Heat pump replacing electric heat: up to $5,000
  • Heat pump water heater replacing electric: up to $3,500

Income limits

Energy Savings Program income thresholds (household income)
Household sizeLevel 1Level 2Level 3*
1 person$51,100$63,900$102,100
2 people$63,600$79,500$127,200
3 people$78,200$97,700$156,300
4 people$94,900$118,600$189,800
5 people$107,600$134,500$215,200
6 people$121,400$151,700$242,700
7+ people$135,100$168,900$270,200

*Level 3 applies only to ground-oriented homes converting from fossil fuels to an electric heat pump.

How it works: pre-register at bcenergysavingsprogram.ca to receive an approval code (valid for three months), get quotes from registered contractors, complete the installation, and the rebate is paid to the contractor — you pay the remainder.

Energy Savings Program details

Waywest is not an Energy Savings Program registered contractor. We can help you plan an Energy Savings Program project and tell you what the program expects, but the installation itself must be carried out by an ESP-registered contractor for the rebate to be paid. Waywest is registered with the Home Performance Contractor Network, which covers the CleanBC and BC Hydro rebates above.

FortisBC rebates

FortisBC delivers natural gas service across much of Vancouver Island and runs its own offers for gas customers, including rebates connected to space and water heating. FortisBC also administers applications for the Home Renovation Rebate program for its customers at rebates.fortisbc.com.

FortisBC changes these offers often, so we do not list amounts here that may be out of date. Its current offers are in the rebates and offers finder — and when we quote your job, we check what applies to your equipment and go through it with you.

Why the contractor matters for your rebate

Rebates are paid for equipment that is on the eligible list, installed by a registered contractor, in a home that meets the program rules, with the right paperwork. Miss one and the rebate can be declined after the money is spent.

With Waywest:

  1. We check eligibility first — your current heating fuel, home type, and whether income-qualified programs apply.
  2. We size the system properly and complete the heat load calculation BC Hydro requires for whole-home rebates.
  3. We quote with the rebate shown separately, so you see the real net cost.
  4. We install to program standards with eligible, variable-speed equipment.
  5. We give you the invoice, model details and forms your application needs, before the deadline.

Help from the programs directly

  • CleanBC Better Homes energy coaches: 1-844-881-9790, EnergyCoach@betterhomesbc.ca
  • Energy Savings Program specialists: 1-833-856-0333
  • Free home energy planning: BC Home Energy Planner

Rebate installs across Vancouver Island

Waywest installs rebate-eligible heat pumps and heat pump water heaters in Nanaimo, Parksville, Qualicum Beach, Ladysmith, Duncan, Chemainus, the Comox Valley, Campbell River and across our Vancouver Island service area.

What happens when you call

  1. A person answers

    You talk to the Nanaimo office, or our own crew on the 24/7 line — not a call centre.

  2. You hear the rate first

    We explain the service rate, or the emergency rate after hours, before anyone is booked or dispatched.

  3. A licensed technician arrives

    A Waywest technician with a stocked vehicle diagnoses the problem and explains your options.

  4. You approve the work

    Repairs go ahead once you agree. Larger jobs get a written quote you can take time to consider.

Quick facts

Emergency service
24/7 at 250-616-1446 — typically on site within an hour in Nanaimo
Office hours
Monday–Friday, 7:00 AM–4:30 PM, 250-729-2394
Service area
Nanaimo and Vancouver Island, Victoria to Port Hardy
Licensing
TSBC licence LGA0004592; licensed, bonded and insured
Quotes
Reply within the hour during business hours
Page updated

Common questions

Are there heat pump rebates for condos in BC?

Yes. Income-qualified condo and apartment owners replacing electric heat may receive up to $5,000 for a heat pump and up to $3,500 for a heat pump water heater through the CleanBC Energy Savings Program. BC Hydro also runs a condo and apartment rebate program; check its current rules before buying.

How do I apply for a heat pump rebate in BC?

For BC Hydro's heat pump rebate, have the heat pump installed by a Home Performance Contractor Network member, then apply online at app.bchydro.com/hero within six months of the invoice date. For the income-qualified Energy Savings Program, pre-register at bcenergysavingsprogram.ca to get an approval code before the installation.

How much is the heat pump rebate in Nanaimo in 2026?

For a home heated by electricity, BC Hydro and CleanBC offer up to $4,000 for a heat pump that heats the whole home, or $1,500 for one that meets at least half of the home's heating needs. A limited-time bonus of up to $1,000 is available for projects completed, invoiced and paid by October 31, 2026. Income-qualified households can receive up to $13,000 through the Energy Savings Program.

Can I get a rebate for replacing a gas or oil furnace with a heat pump on Vancouver Island?

Under the CleanBC Home Renovation Rebate program, the oil, natural gas and propane heat pump rebates are currently listed for northern BC only. On Vancouver Island, income-qualified households switching from oil, gas, propane or wood can receive up to $13,000 through the Energy Savings Program. Check Better Homes BC for changes, as programs are updated regularly.

Do I need a registered contractor for heat pump rebates?

Yes. BC Hydro's heat pump rebate requires installation by a Home Performance Contractor Network member, and CleanBC programs require a program-registered contractor for most rebates. Waywest is registered with the Home Performance Contractor Network.

Is there a rebate for a heat pump water heater?

Yes. The CleanBC Home Renovation Rebate offers up to $1,000 for a heat pump water heater replacing an electric water heater. Income-qualified households can receive up to $3,500 through the Energy Savings Program.

How long do I have to apply for a BC Hydro heat pump rebate?

Applications must be submitted within six months of the invoice date. For the limited-time bonus, the project must be completed, invoiced and paid by October 31, 2026, and the application submitted by November 30, 2026.

Who qualifies for low-income heat pump rebates in BC?

Households below income thresholds that depend on household size. For example, a two-person household qualifies at Level 1 with income up to $63,600 and Level 2 up to $79,500, with a higher Level 3 threshold of $127,200 for ground-oriented homes switching from fossil fuels to a heat pump.

Find out exactly what your home qualifies for

Send us a quote request with your current heating type. We check the programs before quoting, so the rebate on your quote is money you will actually receive.

Get a quote within the hour

Tell us what you need. During business hours (Monday–Friday, 7:00 AM–4:30 PM) a Waywest team member gets back to you within an hour with a price or a time to come look.

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A photo of the equipment, the leak or the rating plate helps us quote accurately.

A Waywest team member replies within the hour, Monday–Friday, 7:00 AM–4:30 PM.

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Burst pipe or no heat right now?

Our emergency line is answered around the clock, every day of the year, by the same Nanaimo crew that handles our scheduled work.

24/7 emergency line 250-616-1446