WayWest PropertyCare is Waywest Mechanical's maintenance package for strata corporations, commercial buildings, property managers and businesses in Nanaimo and across Vancouver Island. Qualified technicians inspect heating, cooling and mechanical equipment, carry out preventative maintenance, change filters when required, identify potential problems and provide a service report with recommendations. PropertyCare includes 5% savings and keeps maintenance records for the property.
Monday–Friday, 7:00 AM–4:30 PM · quotes within the hour
How PropertyCare is set up
PropertyCare is quoted for each property, because no two buildings have the same equipment. After a walk-through of the mechanical rooms and rooftop units, we propose a schedule and a price for the year.
The usual shape of a plan
- Two scheduled visits a year — spring and fall. Heating ready before winter, cooling ready before summer.
- A full clean and inspection of each piece of equipment, not a walk-past. Expect a technician on site for several hours.
- Filters replaced. Standard filters are included; specialty filters for specific equipment are quoted at our cost.
- A written report after every visit, listing what was inspected, what was done, what needs attention and what to budget for.
- 5% off repairs and additional work through the year.
- Priority response when something fails between visits, including the 24/7 line.
More often where it is needed. Restaurant refrigeration, commercial kitchens and equipment that runs constantly are usually scheduled more frequently. See refrigeration maintenance.
For a quote, call 250-729-2394 or send the form below with the building address and what equipment is on site.
What PropertyCare includes
- Inspection of heating and cooling equipment
- Preventative maintenance
- Filter changes, if required
- Inspection of mechanical equipment
- Identification of potential problems before they become failures
- Technician service report after every visit
- Recommendations for future maintenance or repairs
- Maintenance records for the property
- 5% savings
Built for the way buildings are run
Strata corporations. Councils need to know what shape shared equipment is in, what it will need soon, and a record that shows it was maintained. PropertyCare reports give councils exactly that, in plain language.
Property managers. One contractor for boilers, heat pumps, rooftop equipment, plumbing, backflow testing and refrigeration across a portfolio — with a report for every visit and every building.
Businesses. Restaurants, offices, care facilities and industrial sites cannot afford mechanical downtime. Scheduled maintenance happens when it suits the business, not in the middle of service.
Equipment we maintain
- Commercial and residential boilers and hydronic systems
- Rooftop and split heat pump and air conditioning systems
- Furnaces, air handlers and make-up air units
- Domestic hot water systems
- HRVs, ERVs and ventilation equipment
- Commercial refrigeration — walk-ins, reach-ins and ice machines
- Backflow prevention assemblies (annual testing)
Why Waywest
- Over 33 years of commercial and residential mechanical work on Vancouver Island
- Full-service mechanical contractor — plumbing, HVAC, gas, refrigeration and sheet metal in one company
- Technical Safety BC licence LGA0004592 for gas, boiler and pressure vessel work
- 24/7 emergency line answered by our own technicians
- Experience with buildings such as East Village in Qualicum Beach, Lakeside Gardens seniors community and commercial boiler plants in Nanaimo — see recent projects
Service area
PropertyCare is available for buildings in Nanaimo, Parksville, Qualicum Beach, Ladysmith, Duncan, the Comox Valley and across Waywest's Vancouver Island service area.
What happens when you call
- A person answers
You talk to the Nanaimo office, or our own crew on the 24/7 line — not a call centre.
- You hear the rate first
We explain the service rate, or the emergency rate after hours, before anyone is booked or dispatched.
- A licensed technician arrives
A Waywest technician with a stocked vehicle diagnoses the problem and explains your options.
- You approve the work
Repairs go ahead once you agree. Larger jobs get a written quote you can take time to consider.
Quick facts
- Emergency service
- 24/7 at 250-616-1446 — typically on site within an hour in Nanaimo
- Office hours
- Monday–Friday, 7:00 AM–4:30 PM, 250-729-2394
- Service area
- Nanaimo and Vancouver Island, Victoria to Port Hardy
- Licensing
- TSBC licence LGA0004592; licensed, bonded and insured
- Quotes
- Reply within the hour during business hours
- Page updated
Common questions
What is WayWest PropertyCare?
WayWest PropertyCare is a maintenance package for strata corporations, buildings, property managers and businesses. It includes inspection of heating, cooling and mechanical equipment, preventative maintenance, filter changes when required, technician service reports, recommendations and maintenance records, with 5% savings.
Who is PropertyCare for?
Strata corporations and councils, apartment and rental building owners, property management companies, and businesses such as restaurants, offices, retail, care facilities and industrial sites across Vancouver Island.
What does the technician service report include?
After each visit, the report records the equipment inspected, the maintenance completed, any problems identified, and recommendations for future maintenance or repairs, so owners, councils and managers can plan and budget.
How much does PropertyCare cost?
PropertyCare is quoted per property after a walk-through, because buildings differ so much in equipment and access. A typical plan is two scheduled visits a year, spring and fall, with reports after each visit and 5% off other work.
Can PropertyCare cover several buildings?
Yes. Waywest can schedule maintenance across multiple buildings or sites in a portfolio, with records kept for each property.
Why does preventative maintenance matter for strata buildings?
Shared mechanical equipment such as boilers, rooftop heat pumps and domestic hot water systems serves every unit. A failure affects many residents at once and is usually more expensive as an emergency. Scheduled maintenance and documented records also help councils plan depreciation and repairs.
Get your building on a maintenance schedule
Tell us about the property and its equipment. We reply with a PropertyCare recommendation within the hour during business hours.