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Waywest Mechanical Reviews

What customers across Vancouver Island say about working with our crew.

4.9 from 107 Google reviews

Licensed, bonded & insured · TSBC licence LGA0004592 · Nanaimo since 1993

Customer reviews of Waywest Mechanical Ltd. are collected on the company's Google Business Profile, where homeowners and businesses across Nanaimo and Vancouver Island rate their plumbing, heating, refrigeration and appliance service. Waywest does not edit, filter or write reviews. Customers who have had recent work done can leave a review on Google in about a minute.

Call the office250-729-2394 24/7 emergency250-616-1446

Monday–Friday, 7:00 AM–4:30 PM · quotes within the hour

Waywest technician shaking hands with a client at Mambo Pizza

Our Google reviews

4.9

107 Google reviews · Nanaimo & Vancouver Island

★★★★★

Excellent service! Quick and reasonable, friendly customer care and service! I've used other businesses for plumbing issues but will definitely use Waywest as my number 1.
Susan AnaniassenGoogle review

★★★★★

Excellent friendly service. Came out same day for an emergency. Terrific
Angela KoltronisGoogle review

★★★★★

Our technicians were respectful at all times and dealt with our heat pump issues expediently and efficiently. It's all good!!
Rene RickardGoogle review

★★★★★

Excellent service. Brodie is a credit to your firm. You did plumbing for us last year and we were very pleased then also.
DerekGoogle review

★★★★★

Efficient. Great service.
Gary MartinGoogle review

★★★★★

Excellent service
Glenys WoodGoogle review

Reviews from our Google Business Profile.

Had work done recently?

If Waywest has worked in your home or business, a short Google review makes a real difference. Most people choosing a plumber or heating contractor on the Island start with reviews, and a locally owned company depends on them more than a national chain does.

A useful review mentions:

  • What the job was — a hot water tank replacement, a heat pump install, a blocked drain
  • Where you are — Nanaimo, Parksville, Ladysmith or wherever the work was done
  • How it went — arrival, communication, cleanup and whether the problem stayed fixed

If something wasn't right

Tell us first, if you are willing to. Call the office at 250-729-2394 or email info@waywestmechanical.com. A problem we hear about is a problem we can go back and fix.

Why reviews on this page come from Google

Testimonials a company writes about itself are worth very little. Reviews on Google are posted by customers under their own accounts, cannot be edited by the business, and sit alongside everyone else's. Anything we show on this page will link back to the original.

Quick facts

Emergency service
24/7 at 250-616-1446 — typically on site within an hour in Nanaimo
Office hours
Monday–Friday, 7:00 AM–4:30 PM, 250-729-2394
Service area
Nanaimo and Vancouver Island, Victoria to Port Hardy
Licensing
TSBC licence LGA0004592; licensed, bonded and insured
Quotes
Reply within the hour during business hours
Page updated

Common questions

Where can I read reviews of Waywest Mechanical?

Waywest Mechanical's customer reviews are on its Google Business Profile, listed as Waywest Mechanical Ltd. in Nanaimo, BC. Reviews there are written by customers directly and cannot be edited by the company.

How do I leave a review for Waywest Mechanical?

Search for Waywest Mechanical Ltd. on Google or Google Maps, open the business listing, and choose "Write a review". Mentioning the service you had and the town you are in helps other people on the Island who are looking for the same work.

Does Waywest respond to reviews?

Yes. We read every review. If something went wrong on a job, we would rather hear about it directly at 250-729-2394 so we can fix it, but we respond to public reviews too.

Are the reviews on this website real?

Every review shown on this site is taken from a real customer's public Google review, reproduced with attribution. Waywest does not write, invent or pay for testimonials.

Want to see for yourself?

Call the Nanaimo office and book a service call.

Get a quote within the hour

Tell us what you need. During business hours (Monday–Friday, 7:00 AM–4:30 PM) a Waywest team member gets back to you within an hour with a price or a time to come look.

  • Plumbing, heating, gas, appliances and refrigeration
  • Coupons: 5% off for new customers, 7% off for returning customers
  • Join WayWest Rewards for an extra 5% on future service
  • Emergency? Call 250-616-1446 instead

A photo of the equipment, the leak or the rating plate helps us quote accurately.

A Waywest team member replies within the hour, Monday–Friday, 7:00 AM–4:30 PM.

Required. We only use your details to answer this request — never sold or shared. Licensed, bonded & insured · TSBC LGA0004592.

Burst pipe or no heat right now?

Our emergency line is answered around the clock, every day of the year, by the same Nanaimo crew that handles our scheduled work.

24/7 emergency line 250-616-1446