Cowichan Valley homes still heated by oil, propane or wood have the most to gain from a heat pump, and income-qualified households switching may receive up to $13,000 through CleanBC. Waywest Mechanical installs and services heat pumps, mini-splits, furnaces, boilers and air conditioning in Duncan and the valley, under TSBC licence LGA0004592.
Monday–Friday, 7:00 AM–4:30 PM · quotes within the hour
Heating the Cowichan Valley
The Cowichan Valley's inland areas get a little colder in winter than the coast, and many rural homes still depend on oil tanks, propane or wood. Those homes have the most to gain from modern heat pumps — and, for income-qualified households, the largest rebates available in B.C. Waywest serves the valley from Nanaimo, about 45 minutes away.
What Cowichan homes need
Oil and propane conversions. Income-qualified homes switching to a heat pump may receive up to $13,000 through the CleanBC Energy Savings Program — see the income table on our rebates page.
Propane heating service. For homes staying on propane, Waywest services furnaces, boilers and water heaters, and handles propane conversions.
Heat pumps for electric-heated homes. Up to $4,000 from BC Hydro plus the current bonus for baseboard-heated homes in Duncan and North Cowichan.
Boilers and in-floor heat on farms and larger homes — see boilers.
Summer cooling. The valley gets hotter than the coast in summer. Heat pumps provide cooling as well as heat.
Cowichan Valley heating services
- Heat pumps and ductless mini-splits
- Furnaces — propane, natural gas, oil replacement
- Boilers and in-floor heating
- Dual-fuel systems
- Air conditioning
- HomeCare and PropertyCare maintenance
What happens when you call
- A person answers
You talk to the Nanaimo office, or our own crew on the 24/7 line — not a call centre.
- You hear the rate first
We explain the service rate, or the emergency rate after hours, before anyone is booked or dispatched.
- A licensed technician arrives
A Waywest technician with a stocked vehicle diagnoses the problem and explains your options.
- You approve the work
Repairs go ahead once you agree. Larger jobs get a written quote you can take time to consider.
Quick facts
- Emergency service
- 24/7 at 250-616-1446 — arrival estimate given on the call
- Office hours
- Monday–Friday, 7:00 AM–4:30 PM, 250-729-2394
- Service area
- Duncan and nearby communities, from our Nanaimo shop
- Licensing
- TSBC licence LGA0004592; licensed, bonded and insured
- Quotes
- Reply within the hour during business hours
- Page updated
Common questions
Can I get a rebate to replace an oil furnace with a heat pump in Duncan?
Income-qualified Cowichan Valley households switching from oil, propane, natural gas or wood to a heat pump may receive up to $13,000 through the CleanBC Energy Savings Program. Homes replacing electric heat can receive up to $4,000 from BC Hydro, plus a bonus of up to $1,000 if paid by October 31, 2026.
Do you service propane furnaces and boilers in the Cowichan Valley?
Yes. Waywest holds Technical Safety BC licence LGA0004592 and services propane and natural gas furnaces, boilers and water heaters across the Cowichan Valley.
Do heat pumps work in the Cowichan Valley's colder spots?
Yes. Modern cold-climate heat pumps keep producing heat well below freezing. For rural homes in colder pockets of the valley, a correctly sized system — sometimes with backup heat — handles the coldest nights.
Need this sorted out?
Call the Nanaimo office and talk to someone who can tell you what the work involves and when we can get to it.