New customers 5% off · Returning customers 7% off Get your coupon

Plumber & Heating Contractor in Duncan & the Cowichan Valley

Town homes, farms and rural properties on wells and propane — served from Nanaimo, about 45 minutes north.

4.9 from 107 Google reviews

Licensed, bonded & insured · TSBC licence LGA0004592 · Nanaimo since 1993

In the Cowichan Valley, where many properties rely on private wells and propane, Waywest Mechanical provides well water treatment, propane gas fitting, heat pumps, plumbing, heating and refrigeration. Waywest serves Duncan, North Cowichan, Maple Bay, Crofton, Cowichan Bay and Cobble Hill from its Nanaimo shop, about 45 minutes away, with a 24/7 emergency line at 250-616-1446.

Call the office250-729-2394 24/7 emergency250-616-1446

Monday–Friday, 7:00 AM–4:30 PM · quotes within the hour

Gas-fired water heating equipment in an outdoor enclosure at a Nanaimo oyster farm

Serving the Cowichan Valley from Nanaimo

Duncan is about 45 minutes south of Waywest's Nanaimo shop. We schedule Cowichan Valley work efficiently and quote any travel on the phone before booking. The 24/7 emergency line covers the valley, with a realistic arrival estimate given on the call.

What Cowichan properties need

Private wells. Much of the Cowichan Valley outside Duncan's core — Maple Bay, Cowichan Station, Glenora, Cobble Hill — runs on private wells. Hardness, iron, manganese and bacteria are common concerns. We install water treatment sized from a lab test, not guesswork.

Propane where there's no gas main. Rural properties frequently heat and cook with propane. Waywest handles propane gas fitting and conversions, and propane furnaces, boilers and water heaters.

Heat pumps off oil and propane. Homes leaving oil or propane behind are good heat pump candidates. Income-qualified households may receive up to $13,000 through the CleanBC Energy Savings Program — see rebates.

Farms, wineries and food producers. Agricultural and food businesses depend on refrigeration, hot water and process equipment. Waywest's commercial refrigeration and mechanical work — including work at a Nanaimo oyster farm — fits these properties well.

Older homes in Duncan's core. Galvanized and Poly-B piping and aging sewer laterals — see repiping and sewer line repair.

Plumbing and heating in Duncan

Services in Duncan and the Cowichan Valley

Areas we cover

Duncan · North Cowichan · Maple Bay · Crofton · Chemainus · Westholme · Cowichan Bay · Cowichan Station · Glenora · Cobble Hill · Shawnigan Lake · Mill Bay. North toward Ladysmith.

What happens when you call

  1. A person answers

    You talk to the Nanaimo office, or our own crew on the 24/7 line — not a call centre.

  2. You hear the rate first

    We explain the service rate, or the emergency rate after hours, before anyone is booked or dispatched.

  3. A licensed technician arrives

    A Waywest technician with a stocked vehicle diagnoses the problem and explains your options.

  4. You approve the work

    Repairs go ahead once you agree. Larger jobs get a written quote you can take time to consider.

Quick facts

Emergency service
24/7 at 250-616-1446 — typically on site within an hour in Nanaimo
Office hours
Monday–Friday, 7:00 AM–4:30 PM, 250-729-2394
Service area
Nanaimo and Vancouver Island, Victoria to Port Hardy
Licensing
TSBC licence LGA0004592; licensed, bonded and insured
Quotes
Reply within the hour during business hours
Page updated

Common questions

Does Waywest Mechanical service Duncan and the Cowichan Valley?

Yes. Waywest provides plumbing, heating, cooling, gas fitting, appliance and refrigeration service in Duncan, North Cowichan, Maple Bay, Crofton, Cowichan Bay, Cobble Hill and surrounding rural areas.

Can you help with well water problems in the Cowichan Valley?

Yes. Waywest installs water softeners, filtration and UV disinfection for private wells, chosen from an accredited lab water test, and services pressure systems and plumbing on rural properties.

Do you work on propane heating and appliances?

Yes. Waywest is TSBC licensed for gas work (LGA0004592) and installs and services propane furnaces, boilers, water heaters and ranges, and completes propane-to-natural-gas conversions.

Do you service farms, wineries and food businesses in Cowichan?

Yes. Waywest works on commercial and agricultural properties, including refrigeration, process and hot water equipment, gas fitting and plumbing — for example, mechanical work at a Nanaimo oyster farm.

Need this sorted out?

Call the Nanaimo office and talk to someone who can tell you what the work involves and when we can get to it.

Get a quote within the hour

Tell us what you need. During business hours (Monday–Friday, 7:00 AM–4:30 PM) a Waywest team member gets back to you within an hour with a price or a time to come look.

  • Plumbing, heating, gas, appliances and refrigeration
  • Coupons: 5% off for new customers, 7% off for returning customers
  • Join WayWest Rewards for an extra 5% on future service
  • Emergency? Call 250-616-1446 instead

A photo of the equipment, the leak or the rating plate helps us quote accurately.

A Waywest team member replies within the hour, Monday–Friday, 7:00 AM–4:30 PM.

Required. We only use your details to answer this request — never sold or shared. Licensed, bonded & insured · TSBC LGA0004592.

Burst pipe or no heat right now?

Our emergency line is answered around the clock, every day of the year, by the same Nanaimo crew that handles our scheduled work.

24/7 emergency line 250-616-1446